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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Our new 2017 UHD TV and the voice command feature has

Customer Question

Our new 2017 UHD TV and the voice command feature has stopped working??
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: There's a message at the bottom of the screen that says "too many tasks"
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No - just the voice command feature for selecting a channel
JA: How long has this been an issue? What happened right before this popped up?
Customer: Nothing happened. WE;ve had the TV a week and it just happened yesterday
JA: Anything else you want the Expert to know before I connect you?
Customer: NO just this issue
Submitted: 1 month ago.
Category: TV
Expert:  Anthony_Infotech replied 1 month ago.
Hello
WelcomeI am sorry you are having trouble here can you please get me the model number found on the back of the set?when you send it please give me time to find the info and send it thanksAnthony