I have a samsung smart tv
. ua60e86500m. netflix cable to hdmi
tv. Does not connect problem. Tried netflix help, no joy.
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: samsung flat 60 smart tv, model no ua60e86500m. tried netflix help site,
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: tv menu works, this is the only problem iv had with the tv
JA: How long has this been an issue? What happened right before this popped up?
Customer: I signed up for netflix 3 days ago. same reply exit.
JA: Anything else you want the Expert to know before I connect you?
Customer: I just want to have it work.