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I used go have the closed caption function, but now I get…

Customer Question
I used go have...

I used go have the closed caption function, but now I get the message "unavailable."

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

I can't bsa sunbet closed captions anymore.Samsung Un40H6203AFX2Z

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I can't get closed captions o. Samsung g UN40H520eAFXZA

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Z couple of days. Nothing unusual.

Submitted: 11 months ago.Category: TV
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Answered in 31 minutes by:
9/9/2017
TV Technician: Shahid, Technician replied 11 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,508
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
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