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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Can't get a picture on screen, New E55-E1, No and same on

Customer Question

Can't get a picture on screen
JA: What's the model number of your TV? How old is it?
Customer: New E55-E1
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No and same on all imputs
JA: How long has this been an issue? What happened right before this popped up?
Customer: Tv was off
JA: Anything else you want the Expert to know before I connect you?
Customer: Not at this time
Submitted: 1 month ago.
Category: TV
Expert:  Aric replied 1 month ago.

I'm reviewing your details and will reply shortly.

Expert:  Aric replied 1 month ago.

How long have you owned this set for please, and what is connected to it (for example: cable box, SAT box, etc.)? Also when you first turn the TV on does the Vizio "V" display on the screen?

Expert:  Aric replied 1 month ago.

Please view my reply and send one back to proceed.