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No sound on my tv. code f16 pops up. gave you $5.00

Customer Question
No sound on my...

No sound on my tv. code f16 pops up. gave you $5.00 authorization yesterday.

Technician's Assistant: Just to clarify, have you double-checked the code? And what is the exact make and model of your machine?

Th-42px75u just checked code. it's either f16 or f76.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

About a week or so. I unplugged unit then plugged back in after 5 min.

Submitted: 11 months ago.Category: TV
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Answered in 11 hours by:
9/9/2017
TV Technician: Pete, Electronic Engineer replied 11 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,606
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 11 months ago

The F76 code indicates a fault in one of the internal outputs on the power supply which feeds various voltages to different circuit inside the unit.

The TV will require a service to fix this. Average cost for this repair is around $150-$200 for parts and labor.

If you're looking to repair this yourself, or need further assistance simply reply back and we can proceed.

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Your satisfaction is my priority; I hope I have earned 5 stars today!
Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)
You can always reply back after rating me if you need any further assistance at all.
Pete.
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