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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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No picture, it says execute Auto Acan First. What does that

Customer Question

No picture, it says execute Auto Acan First. What does that mean and how do I do this?
JA: What's the model number of your TV? How old is it?
Customer: Model LED24E45RH, Approx 3 yrs old.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: The menu works, but nowhere does it say auto channel scan! The problem is only on one tv.
JA: How long has this been an issue? What happened right before this popped up?
Customer: This happened last nite, the channel I was watching just suddenly went out and this comment appeared.
JA: Anything else you want the Expert to know before I connect you?
Customer: I don't think so.
Submitted: 1 month ago.
Category: TV
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Can you tell me what you have connected to the tv? Cable/satellite box, basic cable, antenna, etc?

Expert:  Nathan replied 1 month ago.

Hello, it appears your question is still open.
Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.
Nathan