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Vizio Model M470SL just stopped picture and sound (went

Customer Question
Vizio Model M470SL just...

Vizio Model M470SL just stopped picture and sound (went black). Hookups to TV are Bose Speaker

Technician's Assistant: What's the model number of your TV? How old is it?

Model M470SL 47" purchased about 7-8 years ago

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Screen went black suddenly with some sound. Turned it off and next turn on was NO SOUND. Hooked up devices are BOSE Sound, A DVR, VCR and DVD in one unit. There were some lightening strikes about that time but all appliances still had power.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It just happened yesterday 9/13

Technician's Assistant: Anything else you want the Expert to know before I connect you?

Just want to know why it went black

Submitted: 11 months ago.Category: TV
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Answered in 2 minutes by:
9/7/2017
TV Technician: Shahid, Technician replied 11 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,489
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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TV Technician: Shahid, Technician replied 11 months ago

- Does power indicator on TV turn On solid or blink when press power button?

- Does screen glow/ show light or any graphics appear when turn On TV power?

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