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I have a message on the screen that says to enter a 4 digit…

Customer Question
I have a message...

I have a message on the screen that says to enter a 4 digit numeric pin. I don"t have a pin or need a parental control function.

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

Verizon Plasma

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Menu does not work neither do any keys work,

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I got a messahe that we did not have a internet connection. I unplugged the internet and pushed the reset button and SET PARENTAL vame up on the screen.

Submitted: 11 months ago.Category: TV
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Answered in 1 minute by:
9/7/2017
TV Technician: Shahid, Technician replied 11 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,489
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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TV Technician: Shahid, Technician replied 11 months ago

- Could you please get me the complete model number written on back cover or side panel of TV?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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