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Just bought SB3651-E6 and M50-E1. Using Comcast controller…

Customer Question
Just bought SB3651-E6 and...

Just bought SB3651-E6 and M50-E1. Using Comcast controller now. Don't get good sound.I i get a dedicated notebook to control what is the minimum notebook needed. Will my Comcast controler still work if have notebook controller? These are preliminary questions.

Technician's Assistant: What's the model number of your TV? How old is it?

Isn't M50-E1 a discription?

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Not satisfied with the sound bar function yet. Need to improve on useage of both TV and Sound bar.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Brand new TV and sound bar. Just installed.

Technician's Assistant: Anything else you want the Expert to know before I connect you?

Want advise on high max enjoyment. I am a computer illiterate by the way.

Submitted: 11 months ago.Category: TV
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Answered in 16 minutes by:
9/6/2017
TV Technician: Jack, Technician replied 11 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello

< my name is Jack

Perhaps you should consider talking to the companies who made your equipment first

I can help you with wiring and adjust and such but the quality of your equipment is out of my hands , we are talking about vizio here aren`t we ??

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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