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Had lightning last night.TV shut off and then screen was…

Customer Question
Hi! Had lightning last...

Hi! Had lightning last night.TV shut off and then screen was black after I turned it back on. LG 55eg9100 OLED

Technician's Assistant: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?

No never before. yes i did unplug and retry

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Cant see anything at all, no menus nothing.pure black. but i know the tv is on you can hear a click and the red led light goes off (which is normal)

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Just last night. lightning outside

Submitted: 11 months ago.Category: TV
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Answered in 5 minutes by:
9/6/2017
TV Technician: Mike G., Technician replied 11 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,615
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
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TV Technician: Mike G., Technician replied 11 months ago

What is the approximate purchase date of the tv?

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TV Technician: Mike G., Technician replied 11 months ago

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