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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Trying to hook up an old pioneer elite 1010 but cant get

Customer Question

trying to hook up an old pioneer elite 1010 but cant get speaker to work
JA: Can you guesstimate how old your Pioneer is? And just to clarify, what's the exact model?
Customer: 10 -12 years? pioneer elite pro 1010hd
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes, hooked up hdmi to input 1 and one speaker to left side speaker input but no sound
JA: How long has this been an issue? What happened right before this popped up?
Customer: it was hooked up to complicated home theater, we just moved to a condo so just trying for basic cable with any audio
JA: Anything else you want the Expert to know before I connect you?
Customer: no thanks
Submitted: 1 month ago.
Category: TV
Expert:  Joe AV replied 1 month ago.

Hello and welcome. My name is ***** ***** I will be assisting you with this request. Please allow me a moment to review the request.

Customer: replied 1 month ago.
thanks
Customer: replied 1 month ago.
hello?
Expert:  Joe AV replied 1 month ago.

ok. I have a few things for us to try.

1 Make sure speaker cables connected properly

2 check that mute is off and volume is up

3 please try both left and right

Customer: replied 1 month ago.
no mute button, remote is missing
Expert:  Joe AV replied 1 month ago.

this will be challenging to troubleshoot without a remote. I am going to repost this request to see if a colleague may have some ideas to troubleshoot without a remote..

Expert:  Jack replied 1 month ago.

Hi , I`m Jack

Still need help with this ?