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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Samsung got hit by lighting via cable box. model pn51f850af

Customer Question

Samsung got hit by lighting via cable box.
JA: What is the exact make and model of your tv? And how long has this been an issue?
Customer: model pn51f850af samsung
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: tv turns on HDMI will not let signal into TV
JA: How long has this been an issue? What happened right before this popped up?
Customer: the second lighting hit tv
JA: Anything else you want the Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: TV
Expert:  Aric replied 1 month ago.

I'm reviewing your details and will reply shortly.

Expert:  Aric replied 1 month ago.

This indicates a Mainboard failure- which is the board that processes HDMI and external AV Inputs. Just to make sure you haven't over-looked anything however- have you tried both a NEW cable box (or another source like a Blu Ray player) and have you also tried more than one HDMI cable please? Let me know and we can proceed.

Expert:  Aric replied 1 month ago.

Please view my reply and send one back to proceed.