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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Cannot get the tv to come on...it says on HDM2 and suppose

Customer Question

cannot get the tv to come on...it says on HDM2 and suppose to be on HDM1
JA: What's the model number of your TV? How old is it?
Customer: D50U-D1
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: NO
JA: How long has this been an issue? What happened right before this popped up?
Customer: it was working this morning and husband came on just fine and then about 9:30 and just quit running...cannot get our joey box off
JA: Anything else you want the Expert to know before I connect you?
Customer: we have only had this TV for about 6 Mo
Submitted: 1 month ago.
Category: TV
Expert:  Aric replied 1 month ago.

I'm reviewing your details and will reply shortly.

Expert:  Aric replied 1 month ago.

Do you have the original Vizio remote please? If so, what happens when you press Input to try to get to HDMI 1?

Expert:  Aric replied 1 month ago.

Simply send a reply back to proceed.