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Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Cannot get the tv to come says on HDM2 and suppose

Customer Question

cannot get the tv to come says on HDM2 and suppose to be on HDM1
JA: What's the model number of your TV? How old is it?
Customer: D50U-D1
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: NO
JA: How long has this been an issue? What happened right before this popped up?
Customer: it was working this morning and husband came on just fine and then about 9:30 and just quit running...cannot get our joey box off
JA: Anything else you want the Expert to know before I connect you?
Customer: we have only had this TV for about 6 Mo
Submitted: 1 month ago.
Category: TV
Expert:  Aric replied 1 month ago.

I'm reviewing your details and will reply shortly.

Expert:  Aric replied 1 month ago.

Do you have the original Vizio remote please? If so, what happens when you press Input to try to get to HDMI 1?

Expert:  Aric replied 1 month ago.

Simply send a reply back to proceed.