TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I have a rear projection Toshiba 62jm9ua. It is old but it…

Customer Question
I have a rear projection...
I have a rear projection Toshiba 62jm9ua. It is old but it has 1 hdmi port. It had been happily playing from our chromecast and blu ray player but we were getting frustrated by having to manually switch the inputs each time we wanted to change so we purchased an HDMI splitter with remote. Now nothing except our digital TV receiver works though the Hdmi port. Yet our chromecast and blu ray player work fine on another tv. Whats gone wrong?
Submitted: 10 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 2 minutes by:
9/6/2017
TV Technician: Jack, Technician replied 10 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello
My name is ***** ***** I'll be helping you with this.
A few questions coming up and please note that there may be delays between replies if i have to gather various info .
Also ,If you seem to lose me during the chat then refresh your browser (F5 key) and /or scroll down to the last written line at the bottom , that window seem to get stuck at times .
Please send me a hello so i know you can see my reply ?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a Panasonic plasma TV model TC-P5052 and a Panasonic
I have a Panasonic plasma TV model TC-P5052 and a Panasonic Blu Ray player (model DMP BD65). The TV only has 2 HDMI ports and I need to add one more for a game system I bought. I bought a Rocketfish H… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have a splitter going into my TV. The signal from the cable
I have a splitter going into my TV. The signal from the cable box goes thru to the TV just fine but the signal from my blu-ray player has issues. When the menu is up on the Blu-Ray there is static int… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a 47" Toshiba flat screen TV and I cant get my Samsung
I have a 47" Toshiba flat screen TV and I can't get my Samsung Blue ray/DVD player to work properly. I get sound but no picture. What is the problem?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a Hitachi projection TV model #51F59A. The software
I have a Hitachi projection TV model #51F59A. The software version#Main V0001.3000. Ther serial number is XXXXX We just bought a Sony sterio with Blue Ray and we hooked an HDMI cable to both units and… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
bought bd-e5400/za blu ray player. set it up and it would play
bought bd-e5400/za blu ray player. set it up and it would play regular dvd but wouldn't play blu ray. contactedcustomer care and walked thru setup. they determined a problem with the player. sent in i… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Im trying to connect my new Samsung DVD Player to a rear projection
I'm trying to connect my new Samsung DVD Player to a rear projection HDTV through a Verizon Set Top Box. I currently have the DVD Player connected to the STB with an HDMI cable that came with the DVD … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have an older Toshiba tv model no 32A33 I am trying to
I have an older Toshiba tv model no 32A33 I am trying to hook up a bluray player I also have a dvr cable box, I have talked to the sony people that is the bluray I think I have everything hooked up ri… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
We purchased a Toshiba blu ray player (with a new HMDI Cable)
We purchased a Toshiba blu ray player (with a new HMDI Cable) on May 27, 2012, I worked fine for about a week. Now we can get only Audio and no Video. Help… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Cannot get a signal between the Blu Ray DVD player and HDMI
Cannot get a signal between the Blu Ray DVD player and HDMI ports on the TV, using HDMI cable, have switched the cable out and DVD player as well. The cable and DVD player work on another TV. Is there… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I bought a Samsung 450 G in May. It is very stingy with PORTS!
I bought a Samsung 450 G in May. It is very stingy with PORTS! I want to install a Roku box, which requires an HDMI connection, but my TV has only one HDMI port, already connected to my Samsung Blu-Ra… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
LG TV Model 60PY3RF. Unable to view DVD/Blue ray. AV 1 and
LG TV Model: 60PY3RF. Unable to view DVD/Blue ray. AV 1 and AV 2 channels options not available to select with remote.… read more
Louie
Louie
Technician
3,022 satisfied customers
hi,,,putting a 42 inch hd with sround sound...bule ray player
hi,,,putting a 42 inch hd with sround sound...bule ray player and sat receiver....which one to hook up first… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Im trying to reach technical support because Im having an
I'm trying to reach technical support because I'm having an issue with my tv. I have a 73" Diamond series Rear Projection DLP tv model #WD73827. I purchased it in 2006 and it works fine except it is s… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have a new Samsung 55 lcd tv. For a month, Dish hd reciever
I have a new Samsung 55" lcd tv. For a month, Dish hd reciever hooked up to HDMI port #2, and new samsung blu-ray player hooked up to HDMI port #3. Kids have a Wii system hooked up also. The other day… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I only get snow on my TV screen when I connect my Sony Blu-Ray
I only get snow on my TV screen when I connect my Sony Blu-Ray Player using the HDMI connection. I have a Philips 32" LCD flat screen TV with two HDMI ports. One of the ports is connected to my cable … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a hitachi projection model 57f500 tv and would like
I have a hitachi projection model 57f500 tv and would like to know if a blu-ray player would work. It has a dvi-hdtv connection port on it, but I have read that some of the older tv do not work with t… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
Hi Jeff Have lost the 1080p feature on our Toshiba TV...
Hi Jeff Have lost the 1080p feature on our Toshiba TV... How can we set it up again ??? Thanks. Lisa… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I cannot get the HDMI connection to my new DVD player (Philips
I cannot get the HDMI connection to my new DVD player (Philips DVP3980) to work with my Toshiba 40RV525R HDTV. The composite connection works fine. When I connect the HDMI connection (composite connec… read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x