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I am having trouble tuning my HDD Recorder DMR-HWT260 The…

Customer Question
I am having trouble...

I am having trouble tuning my HDD Recorder DMR-HWT260 The manual says it should tune automatically but it says it cannot find a signal - my tv has no problem finding the signal

Technician's Assistant: What's the make and model of your tv, and can you guesstimate how old it is?

It is a Panasonic TH-50CS610Z it is about a year and a bit old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I have not been able to do anything with my recorder since i bought it about 3 weeks ago

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Don't know what trouble shooting would be available it just says to check my cable but the antenna cable was connected as per instruction booklet

Submitted: 10 months ago.Category: TV
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Answered in 1 hour by:
9/1/2017
TV Technician: Richard, Technician replied 10 months ago
Richard
Richard, Technician
Category: TV
Satisfied Customers: 47,180
Experience: Avid TV Technician
Verified

Hi there andwelcome

Has it found a signal before and just stopped working? Or it has never worked?

Please let me know

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