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How can I get the remote control my tv remote control is…

Hi sir how can...

Hi sir how can I get the remote control my tv remote control is broken and my serial # LX20600039.

Technician's Assistant: What's the make and model of your television? And is the remote the same, universal, or for another device?

Panasonic model # PT-65wx51e

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Two days ago.

Technician's Assistant: Anything else you want the electronics Expert to know before I connect you?

That is the only problem.

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Answered in 5 minutes by:
8/25/2017
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,305
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat with me right now?

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Is your tv currently On? has picture? has sound?

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Customer reply replied 10 months ago
sir

Appears site sent you a phone call offer. I did not send the offer.
I am not available by phone, but another expert may be.
In the mean time we can continue our chat.....

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Customer reply replied 10 months ago
use (###) ###-####

I am not available by phone.
In the mean time we can continue our chat.....

Ask Your Own TV Question

Are you looking for the PANASONIC tv remote or something else like a cable/satellite box remote?

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Customer reply replied 10 months ago
my cell phone is low bat please use(###) ###-####or give me your phone number and I will call you.

I have actually stated twice already that I am not available by phone.

Are you not able to read the messages that I am typing to you here?

Ask Your Own TV Question

Are you looking for the PANASONIC tv remote or something else like a cable/satellite box remote?

Ask Your Own TV Question
Customer reply replied 10 months ago
please use(###) ###-#### or I will call you what is your phone number so that I can call you.

Seems like you are not reading my replies. For the 4th time- I am not available by phone, I will not be calling you.

Ask Your Own TV Question

I can help you here via chat only... Are you looking for the PANASONIC tv remote or something else like a cable/satellite remote?

Ask Your Own TV Question
Customer reply replied 10 months ago
how can I assist me while I have no remote control?

I can give you a link where you can buy a replacement remote. Is that not why you came here? To get a replacement remote? Are you looking to buy the PANASONIC tv remote or something else like a cable/satellite remote?

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Customer reply replied 10 months ago
I want the remote control so that I can try it. Please give me a link.

Here is the link to buy a compatible remote for a very good price (the original is not available but this is guaranteed to work on your tv): http://www.newremotecontrol.com/Mfrs/OtherBrands/Def/dyn_part_data.php?catnum=EUR7603Z50

Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,305
Experience: 10 Years Audio Video Repair & Setup
Verified
Mike G. and 87 other TV Specialists are ready to help you
Ask your own question now
Electrotech2017
Electrotech2017, Audio and Video Technician
Category: TV
Satisfied Customers: 650
Verified
Phone call session started
Customer reply replied 10 months ago
I got the link is it tomorrow I can try it again if I have no remote control I can not help the technician the remote that I need is for the TV not the box from from direct tv.
Customer reply replied 10 months ago
ok
Customer reply replied 10 months ago
Once my remote control order arrive if this remote will not work I will call you back.
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Category: TV
Satisfied Customers: 8,305
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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