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How can I get the remote control my tv remote control is

Hi sir how can I...
Hi sir how can I get the remote control my tv remote control is broken and my serial # LX20600039.
JA: What's the make and model of your television? And is the remote the same, universal, or for another device?
Customer: Panasonic model # PT-65wx51e
JA: How long has this been going on? What troubleshooting have you tried?
Customer: two days ago.
JA: Anything else you want the electronics Expert to know before I connect you?
Customer: That is the only problem.
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Answered in 5 minutes by:
8/25/2017
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 7,541
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat with me right now?

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Is your tv currently On? has picture? has sound?

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Customer reply replied 3 months ago
sir

Appears site sent you a phone call offer. I did not send the offer.
I am not available by phone, but another expert may be.
In the mean time we can continue our chat.....

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Customer reply replied 3 months ago
use (###) ###-####

I am not available by phone.
In the mean time we can continue our chat.....

Ask Your Own TV Question

Are you looking for the PANASONIC tv remote or something else like a cable/satellite box remote?

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Customer reply replied 3 months ago
my cell phone is low bat please use(###) ###-####or give me your phone number and I will call you.

I have actually stated twice already that I am not available by phone.

Are you not able to read the messages that I am typing to you here?

Ask Your Own TV Question

Are you looking for the PANASONIC tv remote or something else like a cable/satellite box remote?

Ask Your Own TV Question
Customer reply replied 3 months ago
please use(###) ###-#### or I will call you what is your phone number so that I can call you.

Seems like you are not reading my replies. For the 4th time- I am not available by phone, I will not be calling you.

Ask Your Own TV Question

I can help you here via chat only... Are you looking for the PANASONIC tv remote or something else like a cable/satellite remote?

Ask Your Own TV Question
Customer reply replied 3 months ago
how can I assist me while I have no remote control?

I can give you a link where you can buy a replacement remote. Is that not why you came here? To get a replacement remote? Are you looking to buy the PANASONIC tv remote or something else like a cable/satellite remote?

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Customer reply replied 3 months ago
I want the remote control so that I can try it. Please give me a link.

Here is the link to buy a compatible remote for a very good price (the original is not available but this is guaranteed to work on your tv): http://www.newremotecontrol.com/Mfrs/OtherBrands/Def/dyn_part_data.php?catnum=EUR7603Z50

Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 7,541
Experience: 10 Years Audio Video Repair & Setup
Verified
Mike G. and 87 other TV Specialists are ready to help you
Ask your own question now
Electrotech2017
Electrotech2017, Audio and Video Technician
Category: TV
Satisfied Customers: 282
Verified
Phone call session started
Customer reply replied 3 months ago
I got the link is it tomorrow I can try it again if I have no remote control I can not help the technician the remote that I need is for the TV not the box from from direct tv.
Customer reply replied 3 months ago
ok
Customer reply replied 3 months ago
Once my remote control order arrive if this remote will not work I will call you back.
Ask Mike G. Your Own Question
Mike G.
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 7,541
7,541 Satisfied Customers
Experience: 10 Years Audio Video Repair & Setup

Mike G. is online now

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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