Facing TV Problems? Ask a TV Technician.
Hello, My name is ***** ***** I'll be helping you with this.
A few questions coming up and please note that there may be delays between replies if i have to gather various info ;
How do you receive your tv channels , antenna ,straight cable ,cable with cable box and cable remote or satellite box ?Also ,Could you please give me the model number written on the tv`s back cover ?
Thanks , and any cable box connected to this tv ?
Cable company remote ?
O.k then firs thing here is to reboot the satellite /direct tv box
Pull its power cord out for a minute
Try that reboot first before a $26 call ?
In the mean time turn off the tv and turn it back on only after you plug back the cable box power cord.Note that it may take a couple of minutes for it to reboot after you plug it back ,just give it time.
meant direct tv box ,sorry
By the way , I will close that phone request in a bit if we won`t be using it , you may see a charge for it but it will be credited when i send it in as incomplete /canceled