TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

It wont turn ilon, its a insignia model number is

It wont turn ilon ...

It wont turn ilon

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Its a insignia model number is *****

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

The TV menu does not work but when i press the button on the side it shows a lighter black and if i press again it will turn darker

Technician's Assistant: How long has this been an issue with your NS-LCD47HD-09? What happened right before this?

Few years it would have the picture on the TV and after 20 mins it would go out

Technician's Assistant: Anything else you want the TV expert to know before I connect you?

I got this tv from a friend who got it from another friend

Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
8/21/2017
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,468
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own TV Question

Can you tell me if there are currently any signs of life at all on the TV (power light lit or blinking, click sounds, etc.) please?

Ask Your Own TV Question

Please view my reply and send one back to proceed.

Ask Your Own TV Question
Customer reply replied 10 months ago
when it plugged in and turned off the light indicator is red and when i turn it on it changes to blue. then when i turn it off it changes to red and blinks 8 times

Okay you lost me here. Your original question says the TV will not turn on, yet you're saying when it turns on the light changes to blue.... Can you please elaborate as I'm not there to see what you're seeing?

Ask Your Own TV Question
Customer reply replied 10 months ago
it does turn on but i cant see any picture or hear any sound. the picture is just black
Customer reply replied 10 months ago
i press in the menu button and the picture turns to a light black and if i press the menu in again it will turn back to the darker black

Thanks for the reply. This indicates a failed Mainboard in the set, and generally requires replacement of this board to fix the issue.

However it's worth it to try a hard reset, as sometimes the processor in the TV can simply have locked up.

The first thing you would try, is disconnect the set from power, then press and hold the power button on the TV itself (not the remote), for 10 seconds and release. Then plug the set back in, and also check that the power cord is connected tight at the TV as well. Press power once, and see if the set powers up normally. Try this procedure up to 2 times, and please let me know what happens.

Ask Your Own TV Question
Customer reply replied 10 months ago
okay so nothing has changed unfortunatly

If you're still having the same problem, then unfortunately this indicates the set's Mainboard has failed and needs to be replaced. This is a "plug and play" part- meaning no soldering or special tools are needed to replace it. Only a screwdriver and about a half hour of your time. That part can be purchased for your set at the link below for $73:

http://www.ebay.com/itm/INSIGNIA-NS-LCD47HD-09-Main-board-715T2830-2-2-/391837426608?_trksid=p2141725.m3641.l6368

Alternatively, if you're not comfortable with this type of work, then at a shop this is $200-$250 parts and labor, which is typically not cost effective as a brand new 46" LED Smart TV starts at around the same cost. However if you'd like to inquire on repairs, or seek a 2nd opinion, you can use the link below to locate a shop in your area if you'd like:

http://www.tvrepairpros.com

Other than that, I'm sorry for the bad news and wish there were a quick fix.
Let me know if you need more help. Also, could you please click a POSITIVE RATING (3-5 stars at the top of the page) and click SUBMIT so that I am credited for working with you today?

Ask Your Own TV Question

Do you need further assistance with this?

Ask Your Own TV Question
Customer reply replied 10 months ago
where is the main board located?

It's the board with all of the AV jacks on the back of the TV. Once the back cover of the set is removed the Mainboard is exposed.

Ask Your Own TV Question

There are also dozens of videos on YouTube that outline how to replace the part. The same procedure applies for all model flat screens.

Ask Your Own TV Question
Customer reply replied 10 months ago
what does the main board do for my tv?

What does it do for your TV? You lost me on that. Your Mainboard has failed and needs to be replaced, so right now it's not allowing it to display any Video or Audio when you turn the set on.

Ask Your Own TV Question
Customer reply replied 10 months ago
okay thank you were a really big help!

You're very welcome and best of luck with the set! Also, you paid the website a deposit to work with me, but I am not actually paid unless you click a positive rating. Could you do that for me please?

Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,468
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified
Aric and 87 other TV Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Aric Your Own Question
Aric
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,468
47,468 Satisfied Customers
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

Aric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have an LG 55" TV that is approximately 5 years old. Model
Hi. I have an LG 55" TV that is approximately 5 years old. Model No: 55LW5700-UE. For the past week, I have started having display issues. Specifically, when I turn TV on, the display is fine and rema… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
The screen is showing lighter on the left side and darker on
The screen is showing lighter on the left side and darker on the right side … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Sanyo DP46848 tv right side off screen is black at start up
Sanyo DP46848 tv right side off screen is black at start up after 30 min. picture comes in if I tap the cabinet the picture comes in. Is this a connection problem?… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
My screen goes black after about 20 minutes. Audio still works.
My screen goes black after about 20 minutes. Audio still works. If i turn it off then back on the screen works for about 3 minutes then goes black again. It acts like it over heats. Its a Samsung UN60… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Have an Insignia 42" LED, purchased at Best Buy 18 Mo ago.
Have an Insignia 42" LED, purchased at Best Buy 18 Mo ago. When I turn the TV on the screeen has many verticle lines/distortion over the complete screen. After its been on for about 20 minutes the lin… read more
euro-pro llc
euro-pro llc
Technician
Associate Degree
1,128 satisfied customers
I have a Samsung HLR-5668W 56" DLP TV. I replaced the lamp
I have a Samsung HLR-5668W 56" DLP TV. I replaced the lamp last year as I noticed the picture getting darker. At first the lamp and picture were bright. Soon after I replaced the lamp, the tv would sh… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have Sony 46 TV Model #KDL46S4100. On start up takes 6 to
I have Sony 46" TV Model #KDL46S4100. On start up takes 6 to 7 times turning on and off to get a picture. Then 40 to 60 min for screen to light up. Then shows figure or people in top left corner and o… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
My 42 inch panasonic plasma (almost 2 and half years old),
My 42 inch panasonic plasma (almost 2 and half years old), recently went completely dark on the left side of the screen, and a lighter shade of black/gray on the right side with blue lines. Originally… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
Hi, I hoping you can help me out with my HL-R6167W DLP TV.
Hi, I hoping you can help me out with my HL-R6167W DLP TV. I've had it several years and have replaced the bulb once. Recently I noticed the screen seemed to be getting darker so ordered another bulb … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
my ln40550p has just developed the following the left portion
my ln40550p has just developed the following: the left portion of the screen is darker (and redder){ than the normal color that the right side. Help? The TV is only about 2 years old.… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I have a Sony Grand Vega Model KDF-E55A20. I replaced the
I have a Sony Grand Vega Model KDF-E55A20. I replaced the lamp about 2 months ago. The picture will come on and stay less than 1 minute. The screen goes black and there is no audio. Can you tell me wh… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
My Insignia flat screen TV has a black square in the middle
Hello, My Insignia flat screen TV has a black square in the middle of the screen with 2" either side showing picture. I believe this is a setting issue with the remote control as its happened before, … read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I have a 40 inch LCD Mitisubishi TV (LT40133). It is a little
I have a 40 inch LCD Mitisubishi TV (LT40133). It is a little over 2 years old. Lately when I turn the TV on I get a band of rainbow colors on the left side of the set (about 6 inches wide). I takes a… read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
Hi, We have a High Definition Big screen TV Model D52W6. My
Hi, We have a High Definition Big screen TV Model D52W6. My Husband turned it on yesterday and went to change the channel. He pushed 02 selece on the remote and when channel 2 came up we had 3 picture… read more
Steve
Steve
Chief Engineer
9 satisfied customers
sony 52 lcd projection tv. Lamp was replaced once already.
sony 52" lcd projection tv. Lamp was replaced once already. I heard a pop when it went the first time. Now, I turn on the tv and i have sound, but no picture. I have not heard a pop, nor is my lamp li… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
Sanyo LCD tv the tv is connected to Direct TV service and
Sanyo LCD tv: the tv is connected to Direct TV service and lately we have seen a large dark brown to black box like shape across the left half of the screen that disappears after a few seconds. We are… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
Sanyo 46 LCD TV has rainbow effect (colorfull vertcal moving
Sanyo 46" LCD TV has rainbow effect (colorfull vertcal moving lines) covering all or 3/4 of the screen, showing picture for a moment and coming back to rainbow over and over. After about 10 to 20 minu… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
My Sony projection TV have horizontal lines rinning across
My Sony projection TV have horizontal lines rinning across it and the background color is dark blue instead of black. How can i fix the problem?… read more
Dan - Master Tech
Dan - Master Tech
Small Business owner
Technical School
279 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x