Facing TV Problems? Ask a TV Technician.
Hello My name is ***** ***** I'll be helping you with this.A few questions coming up and please note that there may be delays between replies if i have to gather various info ;Please send me a hello so i know you can see my reply ?
Which remote are you using when this happens , the tv`s remote or cable remote for example
Which remote are you using when this happens , the tv`s remote or cable remote for example ?
If you try to change channels again , does it come back on ?
You don`t have a cable or satellite remote ?
O.k and did you see what i asked above ?
Just want to know if the tv`s remote commands are mixed up
It does come back on ??
O.k then at this point either the remote has mixed up infrared light sequences or the tv`s main board is misinterpreting the commands from the remote
You would need to try another remote
Very likely you could find a universal remote locally for $10 or less , just make sure it says westinghouse on the box .
Also , here is something to try ;
Unplug the TV's power cord and hold the power button directly on the tv ,keep holding it for 20 secs or so then let the tv sit unplugged for a couple of minutes before you try it again.
Let me know how that goes and by the way , if it turns out to be a remote control problem then you can get a new one here for $18
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