Facing TV Problems? Ask a TV Technician.
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I need to ask for some clarification. Are you saying the TV turns itself off, then on and then back off? Or are you saying you turn it back on with the remote, and then it shuts right back off?
Also, when it shuts off, does the power light on the set begin to blink?
Thank you. What i was asking was- once it shuts itself off- does the power light begin blinking then, or does it remain on- or off? Also when did this occur- was there a storm or power outage, was it an intermittent fault?
Thank you. The blinking of the power light is significant as it's an error code used to tell what is wrong with the TV. Please check the pattern of blinks (for example: 10 blinks, pause, 10 blinks, pause, etc.) and let me know what pattern you have once the set shuts down.
Okay that is a one blink code which points to a failed power supply board in the TV.
However it's worth it to try a hard reset, as sometimes the processor in the TV can simply have locked up.
The first thing you would try, is disconnect the set from power, then press and hold the power button on the TV itself (not the remote), for 10 seconds and release. Then plug the set back in, and also check that the power cord is connected tight at the TV as well. Press power once, and see if the set powers up normally. Try this procedure up to 2 times, and please let me know what happens.
I'm sorry to hear that, and that is all that you can try on a user level. The symptoms you have are indicative of a hardware failure in the TV (which there are no pushbutton fixes for ). More specifically the power supply board in the set has failed and requires replacement with the average cost for this repair being in the $300-$350 range- parts and labor inclusive.
How long ago did you purchase this TV please? Is it over or less than a year from the date of purchase?
Okay I understand, then you would need to contact the retailer and setup an exchange or a repair ticket from Panasonic as you have a premature failure in the set. Other than that I'm sorry for the bad news and wish there were a quick fix.
Let me know if you need further assistance. Also, you paid the website a deposit to work with me, but I am not actually paid unless you click a positive rating. Could you do that for me please?
I understand. It would still be well within the one year warranty.