TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV
This answer was rated:

My 7 year old 50 inch plasma TV has a line top to bottom.

My 7 year old 50...
My 7 year old 50 inch plasma TV has a white line top to bottom.
JA: Just to clarify, what's the plasma television's exact make and model?
Customer: Samsung AV50C550G1
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: All sources.
JA: How long has this been an issue? What happened right before this popped up?
Customer: Don't remember, it has been a long time.
JA: Anything else you want the TV expert to know before I connect you?
Customer: Recently started showing multiple very fine black horizontal lines...
Show More
Show Less
Ask Your Own TV Question
Answered in 3 minutes by:
8/12/2017
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15,162
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

Ask Your Own TV Question

OK is this the same if you use another input like a DVD player for example?

Anthony

Ask Your Own TV Question
Customer reply replied 3 months ago
I just want to know if this is more likely to be a simple or expensive fix needed?

There are a number of causes of lines on a plasma there is a procedure to follow that will mean the back of the set coming off and maybe a replacement of one or more of the boards inside, cost of boards if you was to do the work yourself with my help could be in the region of $100_$150

Cost for a tech to do the work $250

So no its nothing simple there is a procedure to follow that begins simply but can get more complex

Ask Your Own TV Question

I am sorry it is nothing more simpler,

Ask Your Own TV Question

I am here to help should you wish to do work yourself worse case scenario is a bad plasma panel

Ask Your Own TV Question

Please I would be grateful if you could you rate the information or answer positively with the rating bar of stars at the top of the page, rating me positively enables me to receive payment from the site thank you, ***** ***** question is open for 30 days.

Anthony

Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15,162
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified
Anthony_Infotech and 87 other TV Specialists are ready to help you
Ask your own question now
Customer reply replied 3 months ago
Thank you. I have already unplugged the set and am preparing to sell it or donate it.

OK if you need any thing else let me know thank you for the rating

Anthony

Ask Your Own TV Question
Ask Anthony_Infotech Your Own Question
Anthony_Infotech
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15,162
15,162 Satisfied Customers
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS

Anthony_Infotech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,906 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,425 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Pioneer elite plasma tv model pro1140hd. No picture.
Pioneer elite plasma tv model pro1140hd. No picture. Blinking blue light next to power button.Unplugged power for two minutes. … read more
Anthony_Infotech
Anthony_Infotech
Technician
15,162 satisfied customers
Our panasonic plasma tv model th-p50ut50a is not allowing
our panasonic plasma tv model th-p50ut50a is not allowing wireless connection - would you help? It works on and off. Wireless reception is fine in the room - (I am currently using it on my wireless ma… read more
Louie
Louie
Technician
Associate Degree
2,906 satisfied customers
I have a Panasonic Plasma TV. About three weeks ago, we
I have a Panasonic Plasma TV. About three weeks ago, we started getting 8 red blinks. After some research, I replaced the SS board with a "new" board. I am now getting 6 red blinks. What is the likely… read more
Cabletech
Cabletech
High School or GED
139 satisfied customers
I have a Panasonic Viera plasma TV from 2011. The red power
I have a Panasonic Viera plasma TV from 2011. The red power light on the TV is on, but no picture is coming through … read more
Anthony_Infotech
Anthony_Infotech
Technician
15,162 satisfied customers
My Hemi port does not work, I have a Panasonic Plasma TV
I have a Panasonic Plasma TV model #TH-42PZ80U. The Hemi port does not work. Can it be replaced? … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
My Panosonic Plasma tv was working this morning and when I
My Panosonic Plasma tv was working this morning and when I disconnected my dvr box to attach to another tv since the technician was going to switch the box to another tv it stopped working. I tried tr… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,650 satisfied customers
I have vertical lines in plasma tv. PN42A450P1D 9YRS. About
i have vertical lines in plasma tv JA: What's the model number of your TV? How old is it? Customer: PN42A450P1D 9YRS JA: Does the TV menu work? Do you have the same problem on all sources/inputs? Cust… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,211 satisfied customers
Samsung plasma tv 550 series has good image but when first
Samsung plasma tv 550 series has good image but when first power on a green screen pattern then it auto magically shuts down and starts up again with perfect image and sound Is it my hdmi to cable box… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Will a fire stick work with my Pioneer 6010 plasma tv? There
Will a fire stick work with my Pioneer 6010 plasma tv? There are 4 HDMI inputs. Does it matter which one I plug into? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,650 satisfied customers
I am having a problem with the audio on my plasma tv.
I am having a problem with the audio on my plasma tv … read more
Sam Dennis Bradley
Sam Dennis Bradley
owner
Vocational, Technical or Trade School
59 satisfied customers
I have vertical lines on my plasma TV, samsung pn63C8000,
a few weeks started with 1-2 lines and now there are a whole bunch … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have a Pioneer Plasma TV model PDP 505PU (yep, it's old).
I have a Pioneer Plasma TV model PDP 505PU (yep, it's old). it has functioned perfectly for many years and from one moment to the next, the screen went totally black except for some tiny green spots i… read more
Anthony_Infotech
Anthony_Infotech
Technician
15,162 satisfied customers
Samsung PN58A650 plasma TV A solid steady rectangular spot
Samsung PN58A650 plasma TV A solid steady rectangular spot showed up yeasterday in the lower left quadrant of the screen with a black vertical bar only within the white rectangle.. The rectangle is st… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Can't get closed captio to work. Plasma tv z42pt320. Menu
was working but stopped can not get it to se caption,about a month … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,494 satisfied customers
Looking for a 42 inch Panasonic Plasma Tv. Help Me. I had a
Looking for a 42 inch Panasonic Plasma Tv. Help Me … read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
84 satisfied customers
I have a Panasonic TH_50PZ85U Plasma TV that will not turn
I have a Panasonic TH_50PZ85U Plasma TV that will not turn on after moving it to a different room. The power light is flashing 13 times then starts over with another 13 flashes. What does this mean? … read more
Anthony_Infotech
Anthony_Infotech
Technician
15,162 satisfied customers
Have a PN50B53052FX2A plasma tv that i want to connect to
have a PN50B53052FX2A plasma tv that i want to connect to sound bar HW-KM55C. i do not believe i have SoundConnect feature. now what? … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
My Samsung Plasma TV is not turning on at all, either with
Hi there, my Samsung Plasma TV is not turning on at all, either with the remote or manually... When I press power on my remote to turn on the TV, only the set up box comes on, not the TV. I'm guessing… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,650 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x