Facing TV Problems? Ask a TV Technician.
Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.
- Where did you buy the replacement lamp from and how much it costed?
- Was the old lamp shattered/ broken?
OK, working on it, give me couple of minutes then will make phone call.
It seems another expert has decided to assist you over phone and he will be shortly with you over phone.