Facing TV Problems? Ask a TV Technician.
I'm reviewing your details and will reply shortly.
1) Shut the TV off, and then disconnect the cable/SAT box AND the TV from power (unplug their power cords).2) If using an HDMI cable, disconnect and reconnect the HDMI cable on both ends when the cable box is unplugged from power (make sure it's secure on both ends).3) Press and hold the power button on the TV itself (not the remote) for 10 full seconds while the set is unplugged, then release the power button.4) Plug the cable box AND the TV back into power, give the cable box a few minutes to reboot, and then turn the TV on and attempt to watch a program.
Let me know what happens.
Were you able to try those steps? Are you still having the same problem?
Let me know if you need further assistance. Also, before you go, could you please click a POSITIVE RATING (by scrolling all of the way to the top of the page, and clicking 3-5 stars), so that I am credited for working with you today?
Okay great, that sounds good and thank you.
Note that the site will send you a phone call offer- that is NOT from me. It is sent without my consent and I am not available by phone. To see MY REPLY, "X" out of the offer and view the page that we have been typing on. Also note that any offers for subscriptions or promotions are NOT something I am privy to. I am an independent tech and am only paid with a positive rating for my service. If you understand, please simply say "I Understand" on this page, and we can continue with your Tech issue.
Where are you stuck regarding the steps I posted above?
Please reply back on this page as to where you are getting stuck and I can help. I need to leave soon, so please reply back.
No problem. Where are you stuck regarding the steps I posted above?