Facing TV Problems? Ask a TV Technician.
Hello My name is ***** ***** I'll be helping you with this.A few questions coming up and please note that there may be delays between replies if i have to gather various info ;Please send me a hello so i know you can see my reply ?
About the model number , is there one that starts with something like RLED48..... for example
O.k can i have it please ?
Give me a minute please
This is odd , i`m on the RCA website and they don`t have that model number
What type of cables /connection do you have between the DVD and tv ?Is it HDMI or color coded component cables ?
I don`t think so no
The initial setup does not touch the various inputs , this come afterwards
Which input are you using , what is its name or label next to it ?
Is it HDMI or color coded component cables ?
At the rear of the tv it says DVD ??
Not INPUT 2,3 ,4 etc. ?
Or HDMI 1,2 , component 1 etc.
O.k and that is what it says at the back of the tv ?
What are you using for cables , red/white/yellow composite cables ?
Or the 5 cables component system ?
The cable ??
You mean the coax cable in the tv`s antenna /cable terminal ?
Can you give me the model number of that player ?
O.k then your tv is not set to the correct input and those left right cables are redundant
You need to set your tv to TV/TUNER mode then select channel 3 or 4 (enter the digits 03 or 04 on the remote)
Give it a try
Got something now ?
You get the satellite on channel 4 ??
If that is the case then your satellite outputs on channel 4 and your dvd on channel 3
This dvd player , does it have a tuner ?
Please let have that dvd player model number , there is a mix up in your wiring and how you need to set this
You are using coaxial all the way yes ?
If so then the settings need to be changed or get yourself some RCA cables and use video for either the satellite or dvd
Right now your DVD input is totally redundant and will not work there is nothing connected there !!
You need to set your dvd player to channel 4 and your tv to channel 3 is my guess , play a dvd annd set your tv to channel 3 to see if you get a picture ?
Yes was waiting for you
Did you see what I said above ?
You need to set your dvd player to channel 4 and your tv to channel 3 is my guess , play a dvd and set your tv to channel 3 to see if you get a picture ?
Never mind that
I found the error
You said you had the left/right audio connected and a cable in the TV's antenna input , that cable is the satellite not the dvd
You need another cable to connect that yellow jack on the dvd player and it will go into the green Y //Video jack on the tv
That DVD does not have coax out and that is what got me mixed up here when you said it was connected to the TV's antenna terminal
Got something now when you select dvd in the source menu now ?
When people don`t come back for more help or questions it usually means the problem is fixed
Please take the time to rate now if your problem is fixed
That is how I will get paid for this session with you and it does NOT cost you anything more
You are missing a cable if you have only audio connected
Great and thank you