We lost our Vizio remote. The TV is a Series E400B2; Serial number: LWZQPNBQQ1107162. I cannot get the Universal to program and hold. NOW it is on BlueRay and WILL NOT get off there. I want to order a remote that matches my TV with the double side (keyboard on back) if possible. What do you suggest??? HELP!!!
JA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?
Customer: 3-4 years old and on the side it says Model: E400B2
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: i have tried nothing but the TV
JA: How long has this been an issue? What happened right before this popped up?
Customer: It is a smart TV
and I have Frontier DSL for my input. It worked fine before except for the Blue Ray and Sound bar. I had the Blue Ray working and someone else touched it and I could never connect again. The soundbar would never work. I just want TO WATCH THE NEWS and get my apps like NETFLIX AND YOU TUBE!!
JA: Anything else you want the TV expert to know before I connect you?
Customer: wELL, WE HAD THE tv WORKING ON SIMPLY THE ANTENNA
, BUT NO netflix AND THEN IT WORKED FOR netflix, BUT NO CHANNELS.