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Power light is on. Remote doesnt work. Put new batteries in…

Customer Question
Power light is on...

Power light is on. Remote doesnt work. Put new batteries in w no luck. Tried power button on tv. It doesnt work.

Technician's Assistant: What is the model of your TV?

LC-43N6100U

Technician's Assistant: What menu options can you access, if any?

I cant get it to power on

Technician's Assistant: Anything else you want the TV expert to know before I connect you?

The tv has power to it bc ted light is on

Submitted: 11 months ago.Category: TV
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Answered in 5 minutes by:
8/6/2017
TV Technician: Jack, Technician replied 11 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello
My name is ***** ***** I'll be helping you with this.
A few questions coming up and please note that there may be delays between replies if i have to gather various info ;
Please send me a hello so i know you can see my reply ?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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