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Black screen. red light is on below screen, cable box, Not…

Customer Question
Black screen. red light...

Black screen. red light is on below screen

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

Cable box

Technician's Assistant: Was there a power outage recently?

Not that I am aware of

Technician's Assistant: Anything else you want the TV expert to know before I connect you?

TV is about 2-3 months old, series 8000 55 inch

Submitted: 1 year ago.Category: TV
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Answered in 5 minutes by:
8/6/2017
TV Technician: Mike G., Technician replied 1 year ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,589
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
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