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I was trying to put my tv on with my samsung tv i press some…

Customer Question
I was trying to...

I was trying to put my tv on with my samsung tv i press some on control now the tv will not come on

Technician's Assistant: Is your Samsung TV connected to a surge protector or power strip?

Yes.

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

Yes

Submitted: 11 months ago.Category: TV
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Answered in 1 minute by:
8/6/2017
TV Technician: Jack, Technician replied 11 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello
My name is ***** ***** I'll be helping you with this.
A few questions coming up and please note that there may be delays between replies if i have to gather various info ;
Please send me a hello so i know you can see my reply ?

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TV Technician: Jack, Technician replied 11 months ago

Also ,Could you please give me the model number written on the tv`s back cover ?

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Customer reply replied 11 months ago
hello
TV Technician: Jack, Technician replied 11 months ago

Hi

What is the tv doing now if anything ?
Is there a light or blinking light at the front and/or clicking sound from inside when you plug the power cord again and try to turn it on ?
Or completely dead no activity whatsoever ?

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Customer reply replied 11 months ago
un40h5203af
TV Technician: Jack, Technician replied 11 months ago

Thanks

How about my last questions ?

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Customer reply replied 11 months ago
no i don't want to call u.
TV Technician: Jack, Technician replied 11 months ago

If you received a phone offer or any offers they are automated by the website ,NOT BY ME , I`m an independent tech. and have no control over those.
They are optional and you can just decline if you don`t want them

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Customer reply replied 11 months ago
please help
TV Technician: Jack, Technician replied 11 months ago

Thats what i`m trying to do right now

Please answer a few questions so i can get an idea of the problem

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Customer reply replied 11 months ago
i will still connected.
TV Technician: Jack, Technician replied 11 months ago

Not sure what that means

Does the tv turn on or not ??

What is the tv doing now if anything ?
Is there a light or blinking light at the front and/or clicking sound from inside when you plug the power cord again and try to turn it on ?
Or completely dead no activity whatsoever ?

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Customer reply replied 11 months ago
what happen.
Customer reply replied 11 months ago
call me.
Customer reply replied 11 months ago
the red light is on right side
TV Technician: Jack, Technician replied 11 months ago

Sorry but i can`t use the phone and i don`t think it will help here

Another expert may take you up on that when you request is posted on the board though

Please answer a few simple questions so i have an idea then i will give you an answer

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TV Technician: Jack, Technician replied 11 months ago

O.k and normally this would go off when the tv is on , is that correct ?

Now , does it blink or do anything when you try to turn the tv on ?

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Customer reply replied 11 months ago
still waiting for answer.
TV Technician: Jack, Technician replied 11 months ago

You do not answer my questions , that makes it difficult to give you an answer

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Customer reply replied 11 months ago
i have not been help.
TV Technician: Jack, Technician replied 11 months ago

You do not answer my questions , that makes it difficult to give you an answer

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Customer reply replied 11 months ago
i was trying to turn the tv on
Customer reply replied 11 months ago
answer.
Customer reply replied 11 months ago
wripe of u have not help me i want my money back.
Customer reply replied 11 months ago
i am sorry i use u.
Customer reply replied 11 months ago
wipe off give me my money back
Customer reply replied 11 months ago
wripe off i want money back.
Customer reply replied 11 months ago
wripe u did not help me
Customer reply replied 11 months ago
i not happy.
TV Technician: Jack, Technician replied 11 months ago

You locked me out , could not send anything !!

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TV Technician: Jack, Technician replied 11 months ago

Now if you can`t answer my questions then i can`t help you

I can`t just give you an answer based on the info you gave me so far

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TV Technician: Jack, Technician replied 11 months ago

If you can`t answer my questions then i will opt out

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TV Technician: Jack, Technician replied 11 months ago

Try to press the single button at the rear lower left side of the tv , does it work ?

Does the light blink or go off at the front when you do ?

That button would be used for power unless you can see another power button on the tv itself

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TV Technician: Jack, Technician replied 11 months ago

I see that you came around to look at my suggestion

Anything on that ?

Just answer that simple question and i will give you my diagnostic

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Customer reply replied 11 months ago
You never help me with my tv and took my money who can i talk to.
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