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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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We were trying to connect cable box, 2 yr, Menu works. Just

Customer Question

We were trying to connect cable box
JA: What's the brand and model number of your TV? How old is it?
Customer: 2 yr
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Menu works. Just way to put back on strait cable no box
JA: How long has this been an issue? What happened right before this?
Customer: Just since I tried to connect the cable box I took the box off and just want to use it like it was
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: TV
Expert:  Louie replied 2 months ago.

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, re-confirm and post back with the complete model numbers of the "...TV...cable box..." Additionally, please describe how the cable box is connected to the TV using what kind of cable(s).