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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Need to unlock inputs, Need to find model number. I will get

Customer Question

Need to unlock inputs
JA: What's the model number of your TV? How old is it?
Customer: Need to find model number. I will get back to you.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes, and no.
JA: How long has this been an issue? What happened right before this popped up?
Customer: Nothing.
JA: Anything else you want the TV expert to know before I connect you?
Customer: No.
Submitted: 2 months ago.
Category: TV
Expert:  Louie replied 2 months ago.

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, re-confirm and post back with the complete model number of the TV.
Additionally, is the TV directly connected to an antenna or cable feed?
...or is there a cable box or even a satellite receiver?
If the latter, please describe how the cable box is connected to the TV using what kind of cable(s).