TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Can we do this with a phone call, No it is an insignia tv,

Customer Question
Can we do this...

Can we do this with a phone call

Technician's Assistant: How old is the phone?

No it is an insignia tv

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

None as I don't know what to do

Submitted: 11 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 3 minutes by:
8/5/2017
TV Technician: Nathan, Installer replied 11 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,741
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

We can talk here via chat (covered by the chat fee you've paid already) or by phone if you prefer, just click on that phone call request button (that is an additional service/fee).

Can you please get the model number from the back of the tv for me?

Ask Your Own TV Question
TV Technician: Nathan, Installer replied 11 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Should I be able to use Insignia wireless headphones with my
Should I be able to use Insignia wireless headphones with my Visio tv and be able to raise the volume on my earphones without affecting the tv volume? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Dog sat on dev remote am getting USB device was removed,
Dog sat on dev remote am getting USB device was removed … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I keep getting Wireless scan Looking for wireless networks
I keep getting Wireless scan Looking for wireless networks on my screen. I can't turn TV off … read more
Nathan
Nathan
Installer
30,741 satisfied customers
Can't get it to input for hdmi. Insignia. HDMI ps3. Havent
Can't get it to input for hdmi JA: What's the brand and model number of your TV? How old is it? Customer: Insignia JA: Does the TV menu work? Do you have the same problem on all sources/inputs? Custom… read more
Nathan
Nathan
Installer
30,741 satisfied customers
We cannot get our new insignia roku remote to work. Sony
we cannot get our new insignia roku remote to work … read more
Sam Dennis Bradley
Sam Dennis Bradley
owner
Vocational, Technical or Trade School
59 satisfied customers
Ibroke the cable connection on my Insignia TV and had it
Ibroke the cable connection on my Insignia TV and had it replaced. Now the tv is working, but the remote (which the technician did not have) does not work, even with new batteries. What can I do? … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have an Insignia ATX 450 power supply - what are the
I have an Insignia ATX 450 power supply - what are the voltages on the output cables - by cable color code … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have a 2005 model of Insignia tv and can't get the v-chip
I have a 2005 model of Insignia tv and can't get the v-chip screen off, what do I do, Help!!!!? … read more
Nathan
Nathan
Installer
30,741 satisfied customers
I have an Insignia tv in one room and a sharp tv in another.
I have an Insignia tv in one room and a sharp tv in another. I mixed up the remotes and neither one will come, they both light up but don't have a picture … read more
Louie
Louie
Technician
3,022 satisfied customers
The Insignia has a cloudy screen. I can't clear it up by
The Insignia has a cloudy screen. I can't clear it up by using my remote, or the buttons on the right side of the Insignia screen. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have an insignia TV and need to order a replacement remote
I have an insignia TV and need to order a replacement remote control and need to ensure I am ordering correct one … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have an insignia flat screen and it says run channel auto
I have an insignia flat screen and it says run channel auto scan . … read more
Jeff the TV Guy
Jeff the TV Guy
Service Technician
Vocational, Technical or Trade Scho
739 satisfied customers
The message that comes on the screen says run an auto
The message that comes on the screen says run an auto channel scan, I don't know how to do that. the number of the TV is NS28E200NA14… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
How do I exit Wizard? Each time I try another screen comes
How do I exit Wizard? Each time I try another screen comes up and says exit wizard yes, no. When I hit yes it brings me back to exit page… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a 42" lcdtv and I have a outside camera and im trying
I have a 42" lcdtv and I have a outside camera and im trying to reinstall it and for some reason it wont reinstall what do I have to do to get it to start working again nothing was unplugged I think I… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I am getting all sold color screen, how do I get the picture
I am getting all sold color screen, how do I get the picture back. I know they did it at the electronic store.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I was instructed on my TV screen to acquire a battery pack,
I was instructed on my TV screen to acquire a battery pack, which I have never had for my Insignia 24" flat screen TV. I did so, but have no idea what to do with it, and I'd like to return the unopene… read more
Nathan
Nathan
Installer
30,741 satisfied customers
We have a Digistar LCD TV that we need a part for (internal
We have a Digistar LCD TV that we need a part for (internal wirine harness ). Where might we get it?… read more
Neil
Neil
Associate Degree
2,630 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x