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Louie
Louie, Technician
Category: TV
Satisfied Customers: 3022
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a 50 inch 2 year olds Samsung tv and in the lower

Customer Question

I have a 50 inch 2 year olds Samsung tv and in the lower right hand corner the MSNBC logo is visible on all stations...it is very distracting....can it be removed
JA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?
Customer: 2 years old and yes I have unplugged and it still remains
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes I have direct tv
JA: How long has this been an issue? What happened right before this popped up?
Customer: It has been visible about 6 months but now it is getting more visable
JA: Anything else you want the TV expert to know before I connect you?
Customer: No we love the tv. We have a few others in our house
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Can you give me the full model number of the tv?
If you bring up just the samsung menu screens, does that logo still show?

Expert:  Nathan replied 1 year ago.

Hello, it appears your question is still open.
Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.
Nathan