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Cannot connect to Netflix and other icons, Disconnect power…

Customer Question
Cannot connect to Netflix...

Cannot connect to Netflix and other icons

Technician's Assistant: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?

Disconnect power no help

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Two weeks only

Submitted: 11 months ago.Category: TV
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Answered in 5 hours by:
8/6/2017
TV Technician: Aric, Technician replied 11 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,515
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 11 months ago

What is the full model number off of the back of your TV please?

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TV Technician: Aric, Technician replied 11 months ago

Please view my reply and post one back to proceed.

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Customer reply replied 11 months ago
Unplugged no help model NSX40GX1
TV Technician: Aric, Technician replied 11 months ago

Please carefully check your model number again and type back with it. The one you posted is not valid.

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