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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My TV turns on for few seconds then turns off what do I do?

Customer Question

My TV turns on for few seconds then turns off what do I do?
JA: What's the brand and model number of your TV? How old is it?
Customer: Sony Bravia 3 years old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Can't turn tv on long enough
JA: Anything else you want the TV expert to know before I connect you?
Customer: Sometimes you can unplug then comes back on for a few minutes
Submitted: 2 months ago.
Category: TV
Expert:  Jack replied 2 months ago.

Hello
My name is ***** ***** I'll be helping you with this.

First thing to try ;

Unplug the TV's power cord and hold the power button directly on the tv ,keep holding it for 20 secs or so then let the tv sit unplugged for a couple of minutes before you try it again.

Note that I don`t guarantee this as a fix but it has to be tried
If that does not do it then we are looking at internal problems with the tv in which case i would need the tv`s model number written on the back cover please

Customer: replied 2 months ago.
Model#KDL_55EX500
Expert:  Jack replied 2 months ago.

Thanks

Have you tried the reboot i suggested ?

Customer: replied 2 months ago.
Model # KDL-55EX500
Expert:  Jack replied 2 months ago.

Yes i have it thank you

Did you try that reboot ??

Expert:  Jack replied 2 months ago.

Refresh your browser if you can`t see what i`m typing and do not reply to your email but on the website

Customer: replied 2 months ago.
I try that but just on &off
Expert:  Jack replied 2 months ago.

O.k and does the light blink at the front ?

Expert:  Jack replied 2 months ago.

If it does then it should give an error code , for example 7 blinks/ pause /7 blinks and so on

Could you please give me the number of blinks between short pauses ?

Customer: replied 2 months ago.
Try that but it just turns on off
Expert:  Jack replied 2 months ago.

O.k and does the light blink at the front ?

Expert:  Jack replied 2 months ago.

Refresh your browser if you can`t see what i`m typing and do not reply to your email but on the website

Expert:  Jack replied 2 months ago.

Make sure you scroll down to the last line at the bottom

Expert:  Jack replied 2 months ago.

I`m going to send you a phone offer , this does not seem to work in text mode

Expert:  Jack replied 2 months ago.

If you can figure the website on your side then great , otherwise we can do this by phone , just accept my offer