Facing TV Problems? Ask a TV Technician.
Hello My name is ***** ***** I'll be helping you with this.
First thing to try ;
Unplug the TV's power cord and hold the power button directly on the tv ,keep holding it for 20 secs or so then let the tv sit unplugged for a couple of minutes before you try it again.
Note that I don`t guarantee this as a fix but it has to be triedIf that does not do it then we are looking at internal problems with the tv in which case i would need the tv`s model number written on the back cover please
Have you tried the reboot i suggested ?
Yes i have it thank you
Did you try that reboot ??
Refresh your browser if you can`t see what i`m typing and do not reply to your email but on the website
O.k and does the light blink at the front ?
If it does then it should give an error code , for example 7 blinks/ pause /7 blinks and so on
Could you please give me the number of blinks between short pauses ?
Make sure you scroll down to the last line at the bottom
I`m going to send you a phone offer , this does not seem to work in text mode
If you can figure the website on your side then great , otherwise we can do this by phone , just accept my offer