TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I need an upgrade to a more recent Netflix. Vizio M420SL.It…

Customer Question
I need an upgrade...

I need an upgrade to a more recent Netflix.

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Vizio M420SL.It is about 4 years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes and no

Submitted: 11 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 44 minutes by:
8/5/2017
TV Technician: Dan, Broadcast Engineer replied 11 months ago
Dan
Dan, Broadcast Engineer
Category: TV
Satisfied Customers: 2,528
Experience: I am a member of The Society of Broadcast Engineers for a local CBS station
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. Your Netflix should already be the latest version. Vizio apps are updated automatically when the firmware updates. What type of problems are you having?

Ask Your Own TV Question
TV Technician: Dan, Broadcast Engineer replied 11 months ago

Please let me know when you are ready to proceed and I will return as soon as possible to assist you.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a Vizio TV, 50 inch. About 4 or 5 years old. It
I have a Vizio TV, 50 inch. About 4 or 5 years old. It powers on, but has no sound and no picture. I have checked, rebooted, unplugged and plugged back in. I have read that repairs could be upwards of… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Netflix won't load. I called Netflix first and they said to
Netflix won't load. I called Netflix first and they said to call Vizio. Apparently they said "The Vizio has a power saving setup that somehow turns it off when you open Netflix. best to contact Vizio … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
It keeps going in and out of focus. VIZIO M470SL, Around 4-5
Yes the menu works. I haven't used many sources, mainly Netflix … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have a Panasonic Viera Smart TV and appear to have lost my
Hi, I have a Panasonic Viera Smart TV and appear to have lost my Netflix app. Can you help please? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I just recently got a cable box for my tv so I can pause and
I just recently got a cable box for my tv so I can pause and record. Before the box the cable was just hooked up to the back of the Visio tv. I could connect to Netflix, it is a smart tv. With the box… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Trying to add Netflex. Netflex said to call Comcast, and
trying to add Netflex . Netflex said to call Comcast, and comcast said to call TV - Vizio … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a vizio tablet model #VTAB1008. I did a factory
I have a vizio tablet model #VTAB1008. I did a factory reset. I knew I was going to lose my downloaded apps. I figured I could reload them after. Well now my tablet tells me that it is not compatible … read more
Cabletech
Cabletech
High School or GED
142 satisfied customers
I've already done all this. I've already explained what my
I've already explained what my issues are and paid my $5. Are you going to help or is this just another preliminary to getting another $5? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I changed service from dish to direct tv and now I can't get
I changed service from dish to direct tv and now I can't get Netflix to work on my vizio tv. Can you help me? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have a sharp aquos. It has a YouTube app. I am getting a
I have a sharp aquos. It has a YouTube app. I am getting a message that it will no longer be sported after the end of June. Can it be up graded? Also Netflix app works poorly. Can it be upgraded or fi… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have hdm2 turned on on our vizio tv. I want to watch
I have hdm2 turned on on our vizio tv. I want to watch netflix but have a software upgrade screen coming up. I am unable to say yes or no for the upgrade. What should I be doing? … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Needing help in accessing Netflix that is connected to our
needing help in accessing Netflix that is connected to our wifi through our vizio dvd player with an HDMI cable. This is how we access Netflix to view on our TV but we are being asked to connect to ou… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
2 yr. old smart Vizio. NetFlzx comes in slowly and
2 yr. old smart Vizio. NetFlzx comes in slowly and sporadically. Went through fixes with their tech. support. They say we need to have "device upgrade" to 1.1.14. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I need to know the name of my Vizio model (for upgrade to
I need to know the name of my Vizio model (for upgrade to 'smart TV' or Roku). I do have my model NUMBER which is: VO42LFHDTV10A..Help! thanx … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a remote that has at the top of the remote amazon
I have a remote that has at the top of the remote amazon Netflix M-go at the top. The Netflix tab was at the bottom of the screen. I was able to acess the Netflix screen and access a movie then I turn… read more
Dan
Dan
Broadcast Engineer
2,528 satisfied customers
I have a visio smart tv.. all of a sudden I cant get my Netflix
I have a visio smart tv.. all of a sudden I cant get my Netflix to work....it pulls it up but then freezes. so I have to turn the tv off to get my other channels… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
We have a 21-inch Vizio television that has lost its ability
We have a 21-inch Vizio television that has lost its ability to access Netflix. The television is a little over a year old. We'd been watching Netflix on it with no problem for weeks. (It's at a relat… read more
Daniel
Daniel
Electrical Engineer
Bachelor's Degree
1,072 satisfied customers
My 4 year old 42 Sharp Aquos LCD Tv always worked fine until
My 4 year old 42" Sharp Aquos LCD Tv always worked fine until recently. We had it hooked into a DirectTV HD DVR receiver and after a day, the TV started shutting off by itself. We canceled the receive… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x