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Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I can't change channels or access and of the menus or guides

Customer Question

I can't change channels or access and of the menus or guides via the remote. I can't change channels manually.
JA: What is the model of your TV?
Customer: Samsung UN32J5500AF
JA: What menu options can you access, if any?
Customer: I can only turn the TV on and off
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: TV
Expert:  Jack replied 2 months ago.

My name is ***** ***** I'll be helping you with this.
A few questions coming up and please note that there may be delays between replies if i have to gather various info ;

How do you receive your tv channels , antenna ,straight cable ,cable box with remote or satellite box ?

Customer: replied 2 months ago.
straight cable