TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

We have an Autistic Son and it seems that he has done

Customer Question
We have an Autistic...

We have an Autistic Son and it seems that he has done something that has affected all 3 TVs. Normally when we turn it on we must click on Menu and then the picture come on. Now it wont go on. Our son's TV is displaying "Storage Service", (?). What can we do to fix it?

Technician's Assistant: What's the make and model of your tv, and can you guesstimate how old it is?

It's a Vizio and I don't know the model #

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No, that's the problem, it won't go any further than that.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Since this morning, it was working fine last night.

Technician's Assistant: Anything else you want the TV expert to know before I connect you?

Well as I stated before, our son's TV is displaying Storage Service and we have never seen that before!

Submitted: 11 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 34 minutes by:
8/4/2017
TV Technician: Anthony_Infotech, Technician replied 11 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,263
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 11 months ago

Please initially re-boot all 3 TVs by un-plugging those and any box feeding them (satellite or cable) from wallpower wait 5 mins then re-plug back in again let me know if anything changes

Anthony

Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 11 months ago

let me know

Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 11 months ago

Please I would be grateful if you could you rate the information or answer positively with the rating bar of stars at the top of the page, rating me positively enables me to receive payment from the site thank you, ***** ***** question is open for 30 days.

Anthony

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Anthony_Infotech Your Own Question
Anthony_Infotech
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,263
16,263 Satisfied Customers
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS

Anthony_Infotech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Have had a number of weather-related power outages; my Vizio
Have had a number of weather-related power outages; my Vizio tv (2 years old and plugged into a safety strip) started to dim, today it went dark! No picture at all.., tried plugging and unplugging... … read more
Harry
Harry
3 satisfied customers
The picture is having some kind of interference similar to
The picture is having some kind of interference similar to pixilation but containing vertical, thick lines vibrating up and down the screen in a variety of colors. I've never seen anything like it. So… read more
Anthony_Infotech
Anthony_Infotech
Technician
Vocational, Technical or Trade Scho
16,263 satisfied customers
I am getting double image. E48DO. Before that everything was
Before that everything was fine i was removing the antenna and put Comcast box … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Our TV is saying no signal and we can't get picture from our
Our TV is saying no signal and we can't get picture from our directv reciever, the wrong button was hit on the TV remote please help. … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I have a VIZIO MODEL #veco320l1a. It has worked fine for
I have a VIZIO MODEL #veco320l1a. It has worked fine for years. Last night we had couple episodes of the electric power to our house flickering on and of for about 1 second or less during the night. T… read more
Anthony_Infotech
Anthony_Infotech
Technician
Vocational, Technical or Trade Scho
16,263 satisfied customers
Turned my TV on this morning and this appears at the top
Turned my TV on this morning and this appears at the top "Your VIZIO SmartCast Display is Not Set up for Casting. Using the VIZI"O SmartCast App. complete the Google Cast setup to enable casting to yo… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
We have it connected to Comcast and everything was working
We have it connected to Comcast and everything was working fine last night. This morning we went to turn the unit on by the Comcast remote and the tv would not come on. Sometimes this has happened so … read more
Anthony_Infotech
Anthony_Infotech
Technician
Vocational, Technical or Trade Scho
16,263 satisfied customers
We have had a Vizio TV since Xmas, but we could never even
We have had a Vizio TV since Xmas, but we could never even turn it on! Two days ago we had our local cable suppler (Mediacom) come for service and they got it turned on. Last night as I walked toward … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Have a LED Vizio. One morning when it was turned on there
Have a LED Vizio. One morning when it was turned on there was mostly a black screen but some vertical grey lines in one patch. Does this mean the TV is ruined or is there something that can be fixed?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
My TV was working fine last night I turned it on today
my TV was working fine last night I turned it on today and it just displays as if it's in a negative format… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I have an LG 32LC2D that just stopped working last night.
I have an LG 32LC2D that just stopped working last night. When I turn it on there is no picture or sound. The green light is on.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
This morning, my 42" Vizio displayed a picture that is completely
This morning, my 42" Vizio displayed a picture that is completely upside-down. It was not so when we went to bed last night. No other TV in the house is affected, so it's not the cable; when I tried a… read more
Daniel
Daniel
Electrical Engineer
Bachelor's Degree
1,072 satisfied customers
My son has 55" LG, LCD TV. It won't turn it on (and power
My son has 55" LG, LCD TV. It won't turn it on (and power light blinks red/green alternately). However, he can hook up his video game machine and it works just fine. Any ideas as to what the problem c… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Good morning, We turned our t.v. on this morning and all we
Good morning, We turned our t.v. on this morning and all we have is the black screen with the words vizio,it worked last night can you help us,I have tied the remote to the T.V. and the cable remote t… read more
Frank the tv man
Frank the tv man
Associate Degree
1,028 satisfied customers
We were watching our TV last night before we went to bed and
We were watching our TV last night before we went to bed and this morning our TV won't turn on. No picture and no sound. The stand by light is flashing.… read more
ricke1973
ricke1973
Electronic technician
Vocational, Technical or Trade Scho
4 satisfied customers
My 2 year old Samsung HD TV isnt turning on. It just tries
My 2 year old Samsung HD TV isn't turning on. It just tries and tries and tries, but doesn't. We had Directv repair out and they gave us a new HD box, but that didn't help. We turn off the TV and back… read more
ricke1973
ricke1973
Electronic technician
Vocational, Technical or Trade Scho
4 satisfied customers
My son has an Emerson LC320EMXF television. He has played
My son has an Emerson LC320EMXF television. He has played his XBox 360 on it with no problems for several months. We recently went on vacation, and he disconnected the Xbox to use on the trip. The Xbo… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a sony KDS-R60XBR2 THAT I HAD IN STORAGE FOR 2 MONTHS
I have a sony KDS-R60XBR2 THAT I HAD IN STORAGE FOR 2 MONTHS AND BROUGHT HOME PLUGGED IN AND WORKED FINE FOR 20 MIN THEN SHUT OFF NOW IT WONT TURN ON THE RED LIGHT FLASHES 6 TIMES.… read more
Conrad
Conrad
Technician
Vocational, Technical or Trade Scho
946 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x