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I am trying to download Sling tv app. The yahoo connected tv…

Customer Question
I am trying to...

I am trying to download Sling tv app. The yahoo connected tv store says, "to turn off/on my tv and press the Apps button" in order to complete a software update. Nothing on my remote is an "Apps button." what do I press?

Technician's Assistant: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?

Vizio E550i-AO

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Everything else works - Netflix...amazon...all other apps - I just cannot get to a place that allows me to download a new app that was not already pre-installed.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Never tried it before - first time to try to download an app not already pre-loaded

Submitted: 9 months ago.Category: TV
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Answered in 6 hours by:
8/4/2017
TV Technician: Pete, Electronic Engineer replied 9 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 19,966
Experience: Over 16 years of experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 9 months ago

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Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 19,966
19,966 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

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