Facing TV Problems? Ask a TV Technician.
Hello My name is ***** ***** I'll be helping you with this.A few questions coming up and please note that there may be delays between replies if i have to gather various info ;Please send me a hello so i know you can see my reply ?
First make sure the tv is still on the correct source i.e HDMI 1 if that is where the cable box is connected and if it is then pull the cable box`s power cord off the wall outlet (cable box only) for a minute.
In the mean time turn off the tv and turn it back on only after you plug back the cable box power cord.Note that it may take a couple of minutes for the cable box to reboot after you plug it back ,just give it time.
At this point if you still have nothing then check the source again
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