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I have a sony tv that flashes red when I turn on power, 2…

Customer Question
I have a sony...

I have a sony tv that flashes red when I turn on power

Technician's Assistant: What Sony model do you have? How old is it?

2 years old kdl 48w600B

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No menu just flashes red power light with a black screen

Submitted: 1 year ago.Category: TV
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Answered in 3 minutes by:
8/3/2017
TV Technician: Mike G., Technician replied 1 year ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,591
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....

Do you have access to the tv right now?

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TV Technician: Mike G., Technician replied 1 year ago

Are you having website difficulties preventing you from replying?

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TV Technician: Mike G., Technician replied 1 year ago

Please try this:
-unplug the tv POWER cord from the wall outlet.
-wait 3 full minutes then plug in the tv power cord and try to turn on, preferably with the button on the tv, not remote.

REPLY back here and tell me what happens.

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TV Technician: Mike G., Technician replied 1 year ago

Have you had a chance to try what I suggested yet?

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