Facing TV Problems? Ask a TV Technician.
Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Do you have access to the tv right now?
Are you having website difficulties preventing you from replying?
Please try this:-unplug the tv POWER cord from the wall outlet.-wait 3 full minutes then plug in the tv power cord and try to turn on, preferably with the button on the tv, not remote.
REPLY back here and tell me what happens.
Have you had a chance to try what I suggested yet?