How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Mr.Louie:. I have power problem on my Samsung TV model. As

Customer Question

Mr.Louie: this is Patel. I have power problem on my Samsung TV model
JA: Is your Samsung TV connected to a surge protector or power strip?
Customer: no
JA: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?
Customer: Yes
JA: Anything else you want the TV expert to know before I connect you?
Customer: As per somebody's suggestion, I replaced main board. Still the same problem
Submitted: 2 months ago.
Category: TV
Expert:  Aric replied 2 months ago.

I'm reviewing your details and will reply shortly.

Expert:  Aric replied 2 months ago.

Please postback with as much detail as possible and I can help you.

1) What is the full model number off of the back of the Samsung?

2) What are the EXACT symptoms (describe in detail please)?

Expert:  Aric replied 2 months ago.

Did you need assistance today?

Customer: replied 2 months ago.
$5 is charged. Answer me the solution of problem, the TV model is UN 46eh6000 f