Facing TV Problems? Ask a TV Technician.
Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.
Is the tv unresponsive to the remote? To the onboard buttons?
Okay, you won't be able to do anything without the original factory remote.
I can help you find a replacement remote to purchase if you'd like, but unless the tv was nearly free, it isn't going to be worth the investment. You'd be better off seeing if you could return the tv and get your money back because it is useless without the remote and as a 2010 model it is already far past its service life. I would not consider it worthwhile, keeping in mind that you can get a brand new led tv with a fresh warranty for under $200 and be better off in the long run.
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