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My 75 inch sharp aquas light just blinking and then blinks…

Customer Question
My 75 inch sharp...

My 75 inch sharp aquas light just blinking and then blinks real fast then blinks and then blinks real fast both white. TV three years old bought from costco

Technician's Assistant: What Sharp model do you have? How old is it?

Quanttron

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Screen blank won't turn on

Submitted: 6 months ago.Category: TV
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Answered in 5 minutes by:
8/3/2017
TV Technician: Nathan, Installer replied 6 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 28,074
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Could you please provide me with the full model number from the back of the tv if possible?

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Customer reply replied 6 months ago
unfortunately it is hanging on wall but controller has Aquos Sharp GA935WJSA
TV Technician: Nathan, Installer replied 6 months ago

Thank you for the info, we'll go off that for now,

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TV Technician: Nathan, Installer replied 6 months ago

Unfortunately, the issues you are experiencing are symptomatic of an internal hardware defect, meaning a faulty power supply or main/control board, though there are many possible failure points. This issue could be a manufacturing defect, but is also often caused by a power event (shock/surge, prolonged over/under voltage condition, etc).

This could also be the result of age related wear and tear; as a 2011 model tv (assumption based on remote model), that type of failure wouldn’t be surprising. Even if it really is only 3 years old, that is a good life for a sharp product. These sharp tvs are at the lower end of the quality spectrum/reliability and it is completely normal and expected to see them last just a few years at best.

There is one step you can take here, both as a possible fix, as well as a diagnostic evaluation:
1) Unplug the power cord from the outlet

2) Wait at least 1 hour (60+ Minutes)

3) Press and hold the power button (on the set, not the remote) for 60 seconds
4) Keep holding power button while plugging back in, and for another 60 seconds after. When plugging back in, go directly to the wall outlet, bypassing any power strips or surge protectors.

If this reset process does not work, it would unfortunately confirm an internal hardware failure.

This is something that would require repairs to correct; if you're thinking about a do it yourself repair, you'll need to be comfortable and skilled with electronics repairs, which could include dismantling the set (removing the back panel of the tv), diagnostics testing with a multimeter, changing out boards as needed, and possibly desoldering/removing and soldering/replacing individual components.

If you’re considering repair at a local shop, you’ll find a typical repair to be around $300 for diagnostics, parts, and labor.

For a tv of this size/age however, replacement will make more sense. You can get a brand new 4k LED tv with a fresh warranty, from a better quality brand, in the $1000 range.

I can help you with finding parts, finding a repair shop, or recommending replacement options, if desired.

My apologies for the news,

Nathan

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Customer reply replied 6 months ago
What is the better brand? It might be more than 3 years, not sure.
TV Technician: Nathan, Installer replied 6 months ago

I recommend sticking to the name brands, which tend to be the most reliable, such as Panasonic, Samsung, LG. The “off brand” sets just aren’t worth the savings, they have high failure rates and are poorly supported if parts/repairs are ever needed. Example: http://amzn.to/2dYWKT8 or http://amzn.to/2pO1RtH

Sharp tvs are now worse than ever, they are actually hisense tvs (cheap china import) rebadged with a sharp logo.

If you are still a costco member (or know someone who is) I'd suggest buying it there. They tend to have very good pricing to begin with, but will also double the factory warranty to 2 years instead of 1, and they have a square trade extended warranty you can buy up to an extra 5 years for $50 or so which is well worth it. Wherever you buy, I'd highly recommend the square trade warranty (the "store brand" warranties aren't worth the paper they’re printed on). You can get that here, no matter where you buy the tv: http://bit.ly/1fDPJ99

If you have any other questions, just let me know. Otherwise, please take a moment to rate my service as this is the only way I am credited for my time. Hopefully I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. I also invite you to contact me directly with any future support needs at http://bit.ly/2rRmuH2 and ask for Nathan.

Thank you, ***** ***** a nice day,

Nathan

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TV Technician: Nathan, Installer replied 6 months ago

Hello, it appears your question is still open.

Do you need more help with this?
If so, just reply back on this page. If I’ve answered your question, please let me know you are satisfied, to conclude our session – this is the only way I am credited for my work as an independent technician.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan

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Satisfied Customers: 28,074
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