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I have ahaier t. v., and I can get the sound only, when I…

Customer Question
I have ahaier t...

I have ahaier t. v., and I can get the sound only, when I turn it on the full picture comes on but only stays on for1 second and then goes off, can this be repaired

Technician's Assistant: What's the model number of your TV? How old is it?

I8tmis about 5 years old, I do not have the model number

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No. I can change the channel, but have the same problem on any channel

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

The picture went off about l wk. ago. nothing that I know of.

Technician's Assistant: Anything else you want the TV expert to know before I connect you?

Can it be fixed

Submitted: 11 months ago.Category: TV
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Answered in 5 minutes by:
8/2/2017
TV Technician: Shahid, Technician replied 11 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,313
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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TV Technician: Shahid, Technician replied 11 months ago

While picture goes out, push volume button on TV or its remote.

Does volume bar/ on-screen display show up?

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