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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have ahaier t. v., and I can get the sound only, when I

Customer Question

I have ahaier t. v., and I can get the sound only, when I turn it on the full picture comes on but only stays on for1 second and then goes off, can this be repaired
JA: What's the model number of your TV? How old is it?
Customer: i8tmis about 5 years old, I do not have the model number
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: no. I can change the channel, but have the same problem on any channel
JA: How long has this been an issue? What happened right before this popped up?
Customer: the picture went off about l wk. ago. nothing that I know of.
JA: Anything else you want the TV expert to know before I connect you?
Customer: can it be fixed
Submitted: 2 months ago.
Category: TV
Expert:  Shahid replied 2 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 2 months ago.

While picture goes out, push volume button on TV or its remote.

Does volume bar/ on-screen display show up?