How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Tv will not come on, lg but can not find model, no, storm 2

Customer Question

tv will not come on
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: lg but can not find model
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: no
JA: How long has this been an issue? What happened right before this popped up?
Customer: storm 2 days
JA: Anything else you want the TV expert to know before I connect you?
Customer: where is model number
Submitted: 2 months ago.
Category: TV
Expert:  Dan replied 2 months ago.

Hello and thank you for your question. I look forward to assisting you today. Disconnect the power for several minutes. Before reconnecting power, press and hold the power button on the TV for about 30 seconds. Let me know.

Expert:  Dan replied 2 months ago.

Please let me know if you still require assistance by responding here and I will reply back as soon as possible.

Expert:  Nathan replied 2 months ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan