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I wanted to buy a Panasonic IR6 remote control device. I…

Customer Question
I wanted to buy...

I wanted to buy a Panasonic IR6 remote control device. I tried the Panasonic home screen and its various steps; but I was referred to JBHiFi, Myer, etc. WHERE I HAD ALREADY UNSUCCESSFULLY TRIED. What n ext?

Technician's Assistant: What's the make/model of your device? How old is it?

The Make is Panasonic; I don't know the year; the only thing I can find which would appear to be an identifying "code" is DVD IR6.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It has gradually weakened; now some buttons do not work at all. I tried Fresh batteries, but they do not help. I need a replacement one because the set-top box was bought to provide digital response to an older set [now replaced with digital.] The box brings all programs/channels through its two receiver channels before they get to the TV.

Technician's Assistant: Anything else you want the electronics expert to know before I connect you?

Just whether this remote control is still available, and how much it costs, since I am a pensioner and cost is a consideration.

Technician's Assistant: It can cost anywhere from $10 to $100, depending on the type of issue and how much of the Technician's time your question is expected to take (how complex and lengthy an answer you require).

Well, let's try.

Submitted: 11 months ago.Category: TV
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Answered in 3 minutes by:
8/2/2017
TV Technician: Louie, Technician replied 11 months ago
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, re-confirm and post back with the complete model number of the Panasonic product where the remote would be used with.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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