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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Why does tv just turn off while watching it? it is a Sony

Customer Question

why does tv just turn off while watching it?
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: it is a Sony KDL-52XBR9. PURCHASED IN DECEMBER 2009
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: NO
JA: How long has this been an issue? What happened right before this popped up?
Customer: 2 DAYS. I WASSA
JA: Anything else you want the TV expert to know before I connect you?
Customer: 1 DAY. I WAS WATCHING IT AND IT JUST WENT OFF.
Submitted: 2 months ago.
Category: TV
Expert:  Louie replied 2 months ago.

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, have you tried unplugging the Sony for an extended period of time?

Customer: replied 2 months ago.
Expert:  Louie replied 2 months ago.

For how long please?

The longer the better as this would simulate a soft RESET and dissipate residual power.

The alternative and/or if not corrective would be an internal hardware issue.

If so, are you then considering a DIY (do-it-yourself) repair approach? If yes, do you have access to and familiar with a multi-meter (and even perhaps a soldering iron)?