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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I need to order a remote for an model BN64-0043A, I thought

Customer Question

I need to order a remote for an model BN64-0043A
JA: What's the model number of your TV? How old is it?
Customer: I thought that was the model #. Tv is about 10 years old...it's wall mounted so I only have inserts on the sides. Can't find manual
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes but we can't change input
JA: How long has this been an issue? What happened right before this popped up?
Customer: Tv works but we are trying to hook up amazon flash
JA: Anything else you want the TV expert to know before I connect you?
Customer: Original remote and manual is lost
Submitted: 2 months ago.
Category: TV
Expert:  Shahid replied 2 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 2 months ago.

- Could you please get me the complete model number written on back cover or side panel of TV?

Customer: replied 2 months ago.
That's the only number written
Customer: replied 2 months ago.
Please refund my money
Expert:  Shahid replied 2 months ago.

BN64-0043A is incomplete, please recheck

Expert:  Shahid replied 2 months ago.

Contact customer service via help link on main page of website for any billing/ refund issue.

I have no control over such things.