TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

We have a 26 inch vizio tv screen came up & send this tv is…

Customer Question
We have a 26...

We have a 26 inch vizio tv screen came up & send this tv is not connected to a device..

Technician's Assistant: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?

E260va

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Tvmenuedoes notwork

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Worked till midnight turned back on at 6am message came up.this tv is hardlyusedbought brand new!

Technician's Assistant: Anything else you want the TV expert to know before I connect you?

Changed HDMI cables changed the HDMI ports

Submitted: 1 year ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 1 minute by:
8/1/2017
TV Technician: Shahid, Technician replied 1 year ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,489
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Ask Your Own TV Question
TV Technician: Shahid, Technician replied 1 year ago

- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?

Ask Your Own TV Question
Customer reply replied 1 year ago
Ok this is 26 in vizio hardleyever used..would not go back in
TV Technician: Shahid, Technician replied 1 year ago

I got this info in your opening question post.

I need to know what video source/ device is connected to TV or how do you receive channels on this TV?

Ask Your Own TV Question
Customer reply replied 1 year ago
Is not hooked up to any other things but cable att uverse not wireless
Customer reply replied 1 year ago
Cannot afford to pay extra $26 to talk wirh you
TV Technician: Shahid, Technician replied 1 year ago

NOTE: Phone call or any other offer is automated and not sent by me. Feel free to ignore it if you prefer to troubleshoot the problem here in text chat.

Ask Your Own TV Question
TV Technician: Shahid, Technician replied 1 year ago

OK, so TV is connected to basic coax cable service that comes from wall and plugs directly into antenna port of TV, correct?

If that is, please press Input button on Vizio remote to get input source list and select TV source, do you get picture on TV?

Ask Your Own TV Question
Customer reply replied 1 year ago
Does not work tried it with vizio customer support & AT&T uverse..
TV Technician: Shahid, Technician replied 1 year ago

So you have AT&T remote as well to change channels on TV, correct?

Ask Your Own TV Question
Customer reply replied 1 year ago
that is what we use the at&T remote
TV Technician: Shahid, Technician replied 1 year ago

Then there would be a cable box of uverse hooked into HDMI input of TV, please try following suggestion..

- Have you tried to disconnect TV and cable box power cords from power outlet for 10 minutes to reset, replug back in, let cable box reboot that may take several minutes, press input button on Vizio remote to select HDMI input and check?
If not yet, please try it now and reply back with the result.

Ask Your Own TV Question
Customer reply replied 1 year ago
use the remote that goes with tv too
Customer reply replied 1 year ago
Have done this..
TV Technician: Shahid, Technician replied 1 year ago

I would recommend to use Vizio TV remote to select correct HDMI input then use AT&T remote to change channels.

Ask Your Own TV Question
Customer reply replied 1 year ago
The menue will not come up..
TV Technician: Shahid, Technician replied 1 year ago

OK, you have done that.

You mean no menu show up when push menu button on Vizio Remote?

Ask Your Own TV Question
Customer reply replied 1 year ago
even buttons on side of tv no volume no nothing..
TV Technician: Shahid, Technician replied 1 year ago

OK, does power indicator light on TV light up or blink?

Does TV screen glow/ show backlight when turn On TV power?

Ask Your Own TV Question
Customer reply replied 1 year ago
Lights up back/ says Vizio first then message this tv is not connected to a device
TV Technician: Shahid, Technician replied 1 year ago

OK and if you push menu button on TV or its remote, does TV own menu screen show up?

Ask Your Own TV Question
Customer reply replied 1 year ago
I mentioned that already no screen can you fix this? Are u in the area of Wayne County mi?if you are not a repairman I do not wish to continue.
And return my money.
Thank you
TV Technician: Shahid, Technician replied 1 year ago

Let me opt out to repost this question for other experts to assist you further.

Ask Your Own TV Question
Customer reply replied 1 year ago
No thank you just goid the transaction please this is not working and is not what I thought it was.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
My old Vizio if ten years, I believe had a large power surge
My old Vizio if ten years, I believe had a large power surge and was fried. the cable box was also not working so I changed it out. I purchase a new Vizio and having trouble getting it to connect to m… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
The picture is larger than the 46 inch tv screen cuting off
the picture is larger than the 46 inch tv screen cuting off about thre inches on both sides and top and bottom of screen. … read more
Shahid
Shahid
Technician
13,489 satisfied customers
When I turn to HDMI 3. The screen is blue. There is a yellow
When I turn to HDMI 3. The screen is blue JA: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV? Customer: There is a yellow cable JA: Was there a power outag… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
One of my tv set says no signal and there is no way to fix
One of my tv set says no signal and there is no way to fix it. Can you help me? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
We have Spectrum cable and I am unable to make the correct
We have Spectrum cable and I am unable to make the correct connections to a brand new Visio HDTV … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I just bought a new 55 inch tv and it was working fine till
I just bought a new 55 inch tv and it was working fine till I hooked up my sound bar now I have no picture … read more
Cabletech
Cabletech
High School or GED
145 satisfied customers
Having difficulty getting input labels accurate. Insignia,
I have cable and its remote is fine, no issues with TV but can't get Blu-ray player to connect to TV because I can't get the two input labels to read HMD1 and HDM2. When I put TV on HDM2 and turn on DVD player TV screen reads "NO INPUT". When I try change settings I can get the left label to read HDM1 but the right one reads H D M 1 1 and won't let me change it. Put new batteries in remover. Reset to default etc. Worked fine last week. … read more
Shahid
Shahid
Technician
13,489 satisfied customers
My Tv displays HDCP unathorized Content disabled. Magnavox
My Tv displays HDCP unathorized Content disabled JA: What's the brand and model number of your TV? How old is it? Customer: Magnavox model 32MF369B/F7 JA: Does the TV menu work? Do you have the same p… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Screen keeps going black and the back on. Only HDMI. This TV
No. This TV has been doing it ever since I bought it this past Christmas … read more
Shahid
Shahid
Technician
13,489 satisfied customers
HDMI cable is in the HDMI 1 position but not working.
HDMI cable is in the HDMI 1 position but not working. Something that says ViA is on … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I just got a new vizio TV. I can connect the cable box to
Hi, I just got a new vizio TV. I can connect the cable box to the TV using the composite cables but wanted to connect with an HDMI cable for better picture. The HDMI cable is not connecting the cable … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
Trying to set up amazon fire stick to vizio D32x-D1 smart
trying to set up amazon fire stick to vizio D32x-D1 smart tv..won't recognize … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
I just purchased a 55 inch E-55-E1. Our development supplies
I just purchased a 55 inch E-55-E1. Our development supplies the cable hook up, but on the back of the tv there is no input for the cable only HDMI. How do I convert or make it work... Thanks … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
During a recent storm our power went off and on a couple of
During a recent storm our power went off and on a couple of times. Real fast.When it came back on to stay, my big Vizio in the great room didn't come back on. This is normal for it. You have to manual… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
My DVD player is plugged into the TV and the screen says "NO
My DVD player is plugged into the TV and the screen says "NO SIGNAL." I have replaced the DVD player and the HDMI cable, checked INPUT, and it still says "NO SIGNAL." The DVD player had been working f… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Our vizio TV was working just fine with the roku box until 3
Our vizio TV was working just fine with the roku box until 3 days ago. I turned the TV off, and it has not worked since. It will come on but no response to the roku control. I've unplugged all units s… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I just purchased a new Visio 28" Series E. model E28Oi. I went
I just purchased a new Visio 28" Series E. model E28Oi. I went through the install steps and still get a "no signal". I have just called my cable provider and all of their equipment checks out ok.… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
When I connect my Inspiron 1525 laptop (Intel 965 Chip
When I connect my Inspiron 1525 laptop (Intel 965 Chip family) to my new Vizio HDTV with a Vizio HDMI cable, it says no signal. Ive tried everything. On an Intel blogsite a tech was talking about a HD… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x