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Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 7338
Experience:  10 Years Audio Video Repair & Setup
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Can't change stations color out sony55'tv no voice picture 1

Customer Question

hi can't change stations color out sony55'tv no voice picture 1 channel picture green picture
JA: What's the make/model of your device? How old is it?
Customer: sony large screen i'm a invalid and can'tlook for any numbers
JA: How long has this been going on? What troubleshooting have you tried?
Customer: none
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: TV
Expert:  Mike G. replied 2 months ago.

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....

Can you please get the model number off the back of the tv?

Expert:  monina-cssm replied 2 months ago.
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you. (http://www.justanswer.com/tv-repair/al36d-can-t-change-stations-color-sony55-tv-no-voice-picture.html). Thank you, ***** ***** Customer Support Team.